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Our Team

Kim Cloud

Stylist and Owner

For over four decades, Kim has been an innovator in the hairstyling scene of Denton County. Her passion for hair color shines through as she specializes in creating stunning blondes, glorious reds, and rich brunettes. Beyond her expertise, Kim has discovered a knack for aiding individuals dealing with thinning hair, providing them with beautiful, natural-looking solutions through hair toppers.

Nathan Dean

Salon Manager / Hair Stylist

Manager of the salon and stylist for over 17 years. Specializes in color and cuts and making you feel gorgeous!

Suzie Kerr

Lash Specialist & Esthetician

If your natural lash you can barely see, you should be coming to me ! Expert in eyelash extensions , facials for all skin types and full body waxing.

Nicole Alvord

Stylist

I started working at Cloud 9 when I was 15 answering phones and doing towels while going through Cosmetology school. After I received my license I hit the ground running starting to build my clientele. I have been doing hair for 30 years and absolutely love every minute. I do most services but my favorite would be highlights. I feel so blessed to work with such an amazing staff that I call family.

Pauletta Collins

Esthetician

LE Instructor, also certified in Eyelash Extensions and Permanent Makeup with 12 years of experience and a passion for beautiful skin. She received her Bachelor of Science Degree in Business Administration and returned to school for Skincare. Once she received her license to practice skincare, she then wanted to explore all the areas possible to help women with their beauty needs. She is Certified in Eyelash Extensions and Permanent and Paramedical cosmetics.

Courtney Gates

Stylist

Hey there! Just wanted to share a bit about myself. First off, my main gig is being a mom and wife to four awesome humans – they're my world! And you know what else I'm super passionate about? Learning new stuff. After spending some time in the corporate world, I discovered this knack for making people feel amazing about themselves.
I'm up for any challenge, but I really shine when it comes to ``lived-in color.`` Let's set up a time for a blowout, and we can chat about your hair goals – I'm all ears! Besides my love for hair, I'm also a certified fibroblast technician thanks to the Texas Laser Institute. Ever heard of Plasma Skin Tightening? It's this cool, non-invasive treatment I'm trained in. Works wonders for sagging skin and wrinkles, with results that stick around for up to three years.

Toni Tucker

Stylist

I have been doing hair since 2016. I love my job because of the personable relationships I build with my clients. My specialty is in blondes, and have heard I do a mean Brazilian Blowout. I do not double-book my clients, so we have one on one time. I am a big dog lover and all other animals. Last but not least I am a new mother to the sweetest baby boy.

Rae Slote

Stylist

I have been in the industry for almost 10 years. I use a variety of styling products along with Wella color products. Natural blended colors and blowouts are my specialty. I also enjoy doing extensions and offer tape-ins and custom colors to match.

Stacy Van Cleve

Stylist

Stacy has been with Cloud 9 for over eight years. She loves both coloring and cutting. She specializes in blondes and hair extensions and is certified in Invisible Bead Extensions (Hand-tied extension method), the business of balayage, as well as Brazilian blowouts. She works well with women of all ages, and she does men's cuts as well. If you need to contact Stacy, please refer to her Instagram @Stacysstylz or call the salon to book your appointment with her today.

Birgit Hatcher

Massage Therapist

As a licensed Massage Therapist and Health & Wellness Coach, my goal Is to assist in improving my client’s health and their well-being. I believe that a massage can balance a person’s mind, body, and soul. It revitalizes our most precious resources for physical, mental, and emotional health. I want to show you how a few simple changes can bring more balance into your busy lifestyle and you can enjoy a higher, more vibrant state of health. I want to provide enhancement of health, relaxation and healing through several different massage techniques tailored to your needs. I strive to honor body, mind and spirit of all those I encounter and to offer you a professional and personalized massage experience, helping you attain and maintain health and well being.

Shelby Crawford

Stylist and Salon Manager

I have been a stylist for over 10 years. I love all colors but specialize in blondes. I love getting to know my clients so I can create a unique and personal style for each one that captures their inner beauty on the outside too. My goal is to always make my clients feel welcome and comfortable in my chair. If I am not behind the chair I am more than likely behind the front desk or around the salon taking care of other tasks. I love all the roles I get to take on being a part of the Cloud 9 team.

Cindy Downes

Stylist

Happy and Proud to call Cloud 9 Salon my home away from home for nearly 30 years. Hair Specialties, Hair Color, Highlighting, Haircut and Styling, Master Stylist certified and continuing my Hair Education to bring the best to my clients. See you in My Chair.

Casie White

Nail Technician

Specializes in hand painted nail art and one of two nail technicians that offer gel x extensions in DFW. I love that I get to bring out my creative side every day with my dream job!

Estee Grimes

Hair Stylist

As a stylist for over 35 years my work is more than a job. Every day provides the opportunity for me to use my artistry to help a woman find the perfect expression of herself.

Rachel Rafferty

Stylist

Lived-in colors are my specialty! I thrive on enhancing the natural hues of brunettes, blondes, and redheads.

Amanda Baires

Stylist

I am a hairstylist with over 20 years of experience. I am passionate about helping people look and feel their best while keeping their hair healthy and affordable. My approach to hair styling is focused on self-care and I believe that everyone deserves to feel confident in their appearance and that hair styling can be a powerful way to boost self-esteem. Along with my warm and welcoming personality, I enjoy taking the time to get to know each of my clients and to understand their individual needs. I’m a great listener and am always happy to offer advice on how to keep hair healthy and looking its best. Book your appointment with Amanda Baires today and experience the difference!

Taylor Voss

Hair Stylist

My name is Taylor and I have had the privilege of working at Cloud 9 since 2015 and plan on many more. My favorite services to do in the salon are highlights or a natural lowlight that bring out some dimension in my client’s hair. The top priority for me is to listen to my client’s wants and needs and try to guide them in the best possible way to achieve their hair goals. I have a genuine passion for helping people love their hair while also maintaining the health of their hair at home.

Casie Epperson

Hair Stylist

I have been a hairstylist for 15 years! It’s been my passion since I was a little girl. I’m confident I can meet the hair needs of just about anyone!

Autumn Foutch

Stylist

My name is Autumn and I have been with Cloud 9 since September 2020. I use Kevin Murphy colors and products and specialize in balayages and other lived-in colors. I look forward to helping you reach your hair goals!

Chelsey Glover

Stylist

A seasoned hairstylist with well over a decade of experience. Specializing in blonding, lived-in color, vivid/fashion colors, and long layered and textured pixie cuts, Chelsey is a true master of her craft. Inducted into The Salon Professional Academy's Hall of Fame in 2020, Chelsey is known for her exceptional talent and dedication. Whether you prefer a quiet appointment or lively conversation, Chelsey is adaptable to your needs. She ensures that every appointment is not just a hair service, but a delightful experience. With an open mind and a passion for all things hair, Chelsey is ready to bring your hair dreams to life.

Danette Osborn

Stylist

I am a master stylist and color artist. I love the diversity of cutting, coloring, perming, and smoothing treatments. I enjoy developing relationships that allow me to create styles that are an exact individual fit. Most recently I have jumped into the hair topper arena boosting the confidence of clients who have found their hair thinning. Making people feel beautiful is the best reward.

Lauren Bridges

Hair Stylist

I’ve been doing hair for 7 years, specializing in color. I also specialize in blonding! I use Redken, Kenra, Joico, and Amika products. I love making my clients walk out of the salon feeling more beautiful. Can’t wait to see you in my chair!

Jen Coffin

Stylist

She has been a stylist for the last 22 years! She loves taking care of her clients and loves showing them how beautiful or handsome they truly are. She is kind-hearted and does fabulous color.

Amanda Merchant

Nail Technician

I have been married 23 years to my husband, Shawn, and we have 2 amazing grown kids. I have been a nail technician for 30 years. I love my job and my clients and am truly blessed that I can also call them my friends. My services include, but not limited to, Luminary multiflex gel nail systems, sculptured acrylics, Gel X, dip nails, manicures, pedicures and nail art. I look forward to meeting new clients and caring for the health of your nails. Call the front desk and book your appointment today.

Dixie Dean

Stylist

Denton native I’ve been in the industry since 2000 when I got my license.
Specializing in blonding, precision cuts, hair extensions, and special occasion makeup as well as special occasion hairstyles.
I’ve been certified in keratin fusion hair extensions since 2003. Ambassador and educator in Aqua hair extensions. I’ve lived on both the East and the West Coast and have styled hair for New York and L.A. Fashion Week events, along with Dallas Cowboys Cheerleader calendars.
I’m passionate about staying up on the latest trends in the hair industry as well as education.

Shelly Pagnotta

Esthetician

A little about me…I started my skincare journey in 1991 when I was hired as a salon coordinator for an upscale skin care salon in Massachusetts. This was a new journey for me and I quickly fell in love with the industry. I was soon enrolled in an esthetics program. I graduated and stayed at that clinic until early 2001. I have had the privilege to manage several and own two salons in my career as a clinical esthetician. I have an amazing team of licensed estheticians and I’ve done my best to personally invest in their training. I am confident they will provide you with excellent service! Our goal is to provide you with the perfect treatment for YOUR skin. Your skin is like no one else’s skin and we know that. Each treatment is carefully considered to treat YOUR personal concerns while being very intentional about what WE see. Your goals CAN be achieved if you choose to be our partner.
CONSISTENT…. Professional Treatment + Home Care = Results!

Darrah

Spa Esthetician

Cara

Spa Esthetician

Casie James

Stylist

A seasoned hairstylist with over 20 years of experience in the industry. I'm passionate about the art of hair design, specializing in both color and cutting techniques. As a Paul Mitchell educator, I've honed my skills to perfection, and I've had the privilege of owning my own salon, where I've created countless edgy and classy looks for my clients. If you're looking for a hairstylist who can bring your hair dreams to life, you're in the right place. Let's embark on a journey to discover your perfect style!

Bee Christ

Massage Therapist

As a licensed Massage Therapist and Health & Wellness Coach, my goal Is to assist in improving my client’s health and their well-being. I believe that a massage can balance a person’s mind, body, and soul. It revitalizes our most precious resources for physical, mental, and emotional health. I want to show you how a few simple changes can bring more balance into your busy lifestyle and you can enjoy a higher, more vibrant state of health. I want to provide enhancement of health, relaxation, and healing through several different massage techniques tailored to your needs. I strive to honor the body, mind, and spirit of all those I encounter and to offer you a professional and personalized massage experience, helping you attain and maintain health and well-being.

Lauren Voss

Esthetician

My passion is to help you achieve the skin you have always dreamed of and to provide you with a relaxing and thorough service. I offer facials and advanced facial treatments using medical-grade products along with full-body waxing. I love to customize each service for my client's needs and work on a regimen to meet any skincare concerns. Follow me on Instagram @voss_esthetics

Hannah Matthews

Stylist

I have been a professional hairstylist for over 18 years. Over the years I have come to learn that creating beautiful and uncompromised hair is no doubt my optimal goal for you. Equally as important is to construct a well-designed, personalized maintenance plan that suits your unique lifestyle. This is integral to keeping you looking your best every day in between salon visits. All of your unique features will be considered in creating your very own custom look that compliments all of your features to bring out the very best in you.

Shannon Banks

Stylist

Hair is my Passion. My desire as a hairstylist is to make sure every client leaves feeling their most beautiful with a fabulous hairstyle!
I have been a hairstylist in the area for the last 27 years. I absolutely love all aspects of the hair industry and continue to learn and thieve in this ever-changing industry!

Pearl Maldonado

Stylist

I have over 14 years of color and styling experience. I have been trained and certified in multiple color systems and enjoy using her knowledge to create exactly what my clients are envisioning when they sit down in my chair. I enjoy working with my clients to create unique looks that they feel great in. From blunt bobs dyed dark to long and short blonde hair, I’ve colored and cut it all. I also specialize in wedding hair, so you can count on my on your special day.

Shelby Van Cleve

Stylist

I have been doing hair and working at Cloud 9 for a little over two years. I specialize in balayage and blondes. I also have a strong passion for makeup and enjoy doing weddings and proms. Looking for a new look? Check out my work @shoulda.called.shelby

Phyllis Clare

RN, BSN

Located in Suite 201 at PhoeBeGlow Aesthetics.
Phyllis has been in aesthetics for over 10 years as a Clinical Trainer with Sciton where she trained both domestic and international customers. She is known for her in-depth clinical aptitude, training, and development skills. I absolutely loved getting to teach all things laser! I am passionate about helping my clients meet their skincare goals.
Phyllis is a graduate of Texas Women’s University where she received her Bachelor’s degree in Nursing. She absolutely believes that one keeps learning always and enjoys attending workshops and conferences to help me to keep up to date with everything new in aesthetics.
Phyllis has completed a toxin course at The Lab Medspa in Southlake where she is currently in a mentorship program with Sonya Ellis, MSN, CANS, CPSN.
She is married to Robert and the proud Mom of 3 sons.

Casie White

Nail Technician

I’ve been with Cloud 9 Salon & Spa providing nail services since 2016. I have a passion for nail art and making my client's dream nails come true! I love using GelX for extensions along with providing your basic gel polish manicures. I can bring your idea into reality. From a simple idea to a hand-painted detailed design, I can nail it! If you’re looking for a reliable nail technician to provide meticulous quality each time you walk through our doors, schedule with me and I’ll make you look and feel like a new you.

Alex Little

Stylist

Alex has been a hairstylist for 10 years now! She is a Color Specialist and a certified Master of Balayage! She loves working with curls and is a curly girl herself! She is a native Oklahoman where she started her hair journey before moving to Texas and Joining the Cloud 9 team! She loves connecting with new clients and making women everywhere feel beautiful!

Letha Bencid

Stylist

Meet Letha Bencid, a seasoned Senior Stylist with 28 years of expertise. Trained by industry leaders like Sonya & Christopher Dove and Toni & Guy, she mastered color theory and precision cutting. Letha's commitment to beauty and science led her to Aveda and Eufora, emphasizing sustainability and cruelty-free practices. Dedicated to ongoing education, she specializes in color and curly hair, bringing movement through color. Letha believes in unlocking every woman's potential and is your trusted partner for personalized, confident hairstyling.

Dani Dillard

BSN, RN, CPN, Clinical Aesthetic Nurse Injector

Dani received her Bachelor’s degree from Baylor and completed her Bachelor of Science in Nursing from UT Arlington. She received her Medical Aesthetic Certification from Botox Bar DFW, where she completed her Botulinum Toxin & Dermal Filler Nurse Injector Certification. Dani brings a wealth of knowledge in the medical field, with over 15 years of experience, including 10 years as a Child Life Specialist and many years as a Trauma/ Emergency Medicine Pediatric Nurse.
Dani is a master injector, is cadaver certified, and is an expert in facial anatomy. She has an artistic eye for filler and facial harmonization; many of our patients often ask for her by name. Dani is passionate about inspiring others to be the best versions of themselves and is dedicated to helping her patients feel confident and radiant. As a mom to three, she understands and is invested in helping her patients age gracefully. Education is central to all her procedures, and she hopes every patient leaves feeling informed, empowered, and confident. Dani loves the artistry involved in injectables, aiming to have attention to detail for the individuality of each client and their aesthetic goals.

Cadance Dillenberg

Receptionist

Regan Clouse

Receptionist

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